Privacy Policy
Stemregen Europe BV (“Stemregen,” “we,” “our,” or “us”) collects certain information from you when you use the Website. This Privacy Policy explains how we treat any data we collect that could be used to identify you, either directly or indirectly (“Personal Data”), such as your name, payment information, and email address. All terms in this Privacy Policy have the same meaning as in the Stemregen Europe BV Terms of Service.
What We Collect and How We Collect It
We collect the information you provide to us through the Website, for example, when you purchase Stemregen Europe BV Products, create an account, contact us, or write a review through the Website. This may include Personal Data such as your name, mailing address, and payment information.
When you use the Website, we also collect the IP address(es) of the device(s) on which you access the Website.
Additionally, we may collect data regarding your use of the Website, such as the type of operating system and browser you use, how often you access the Website, and performance data. We do not link this type of information with any Personal Data. We do not track your physical location.
We do not collect more information than is reasonably necessary to allow you to use the Website, purchase Stemregen Europe BV Products, and allow us to provide and improve the Website.
How We Use Personal Data.
Stemregen Europe BV uses Personal Data to:
- Process purchases of Stemregen Europe BV Products.
- Respond to your questions and requests.
- Communicate with you regarding your purchases, account, special offers, and products we may offer in the future.
How We Store Personal Data And For How Long.
Stemregen Europe BV stores all Personal Data via cloud services or other technology belonging to third parties with whom we’ve contracted for this purpose. These third parties do not use or have access to your Personal Data other than for storage and retrieval.
We may also store some or all Personal Data on our own secure servers.
We retain Personal Data for as long as reasonably necessary to:
- Maintain your account.
- Comply with our legal obligations.
- Meet regulatory requirements.
- Resolve disputes.
- Maintain security, prevent fraud, and enforce our Terms of Service.
Third Party Use And Storage Of Personal Data.
We currently use third-party service providers to assist in processing and managing Personal Data, including but not limited to:
- Payment Processing: Stripe or other third-party payment processors. Their respective Privacy Policies govern how they store and process Personal Data.
- Product Reviews: We use YotPo for customer reviews, which may collect Personal Data.
- Marketing and Communications: We use HubSpot for email communications and website services.
- Affiliate Sales Tracking: We use Recharge and LeadDyno for tracking affiliate sales and managing our Affiliate Program.
- If Stemregen Europe BV is acquired or merges with another entity, we may provide Personal Data to that entity under comparable privacy protections.
Your Rights Regarding Your Personal Data.
As a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights regarding your Personal Data:
- The Right to Access: You may request copies of your Personal Data. We may charge a small fee for this service.
- The Right to Correction: You may request that we correct any Personal Data you believe is inaccurate.
- The Right to Erasure: Under certain conditions, you may request that we erase your Personal Data. Be aware that this may affect your ability to use the Website.
- The Right to Restrict Processing: You may request that we limit or stop using your Personal Data under certain conditions.
- The Right to Object: You may object to our processing of your Personal Data under certain conditions.
- The Right to Data Portability: You may request that we transfer your Personal Data to another organization or directly to you.
Cookies and Tracking Technologies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior data. We may collect data from you automatically through cookies when you use the Website.
Stemregen Europe BV uses cookies to:
- Enable and enhance your use of the Website.
- Keep you signed in to the Website.
- Process coupon codes and promotional offers.
Cookie Policy
Stemregen Europe BV. (“we,” “our,” or “us”) uses cookies and similar technologies to enhance your experience on eu.stemregen.co (the “Website”). This policy explains how we use cookies, your choices, and how to manage them.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve functionality, personalize content, and analyze traffic.
2. Types of Cookies We Use
Essential Cookies Required for core website functions, like shopping cart and login security.
Analytics Cookies Help us analyze site traffic and improve user experience.
Marketing cookies Used for advertising and personalized promotions
Functional Cookies Enhance user experience by remembering preferences.
3. How We Use Cookies
We use cookies to:
✔ Ensure the Website functions properly.
✔ Improve user experience.
✔ Analyze Website performance.
✔ Show relevant ads and promotions.
4. Managing Your Cookie Preferences
You can control cookies via:
• Cookie Banner: Accept or decline non-essential cookies when you visit our Website.
• Browser Settings: Adjust settings to block or delete cookies. (Instructions for Chrome, Firefox, Safari, Edge).
• Opt-Out Links: Disable tracking from third-party providers like Google Analytics or Facebook Ads.
5. Data Sharing & Third-Party Cookies
Some cookies are set by third parties (e.g., Google, Facebook). We do not control their cookie policies. Please review their privacy policies for details.
6. Changes to This Policy
We may update this Cookie Policy periodically.
Updates will be posted on this page with an Effective Date.
Legal Basis For Collecting And Processing Personal Data.
For residents of the European Union, our legal basis for processing Personal Data is your consent. In certain circumstances, we may process Personal Data under legitimate business interests, provided that it does not infringe on your rights under applicable data protection laws.
When we process Personal Data for our legitimate interests, we will consider the impact on your rights and comply with relevant data protection laws.
How to Contact Stemregen Europe BV
If you have any questions regarding this Privacy Policy, you may contact us at:
Stemregen Europe BV
Jeverweg 2 5, 9723JE Groningen
Email: europe@stemregen.co
Data Protection Authority.
If you are a resident of the European Union (EU) and believe that Stemregen Europe BV has not adequately addressed your concerns regarding Personal Data, you have the right to file a complaint with your local Data Protection Authority in your country.